Tag: postmortems
Automated Diagnosis Isn’t Automated Understanding: What Postmortems Teach Us About Building Trustworthy Incident AI
Jyostna Seelam | | AI incident response, AI observability, AI reliability, AIOps, alert correlation, automated incident response, causal reasoning, dependency graphs, devops, Engineering leadership, human-in-the-loop, incident diagnosis, incident management, LLM operations, non-deterministic systems, on-call engineering, postmortems, RAG systems, root cause analysis, SREAI incident tools can reduce alert noise, but real root-cause diagnosis requires causal reasoning, live dependency context, uncertainty handling and strong postmortem data ...
Beyond Log Search: What We Learned Building a RAG-Based Incident Diagnosis System
Abhimanyu Garg | | AI for SRE, AI hallucinations, AI incident diagnosis, AIOps, devops, devops automation, FAISS, incident management, incident remediation, incident response, knowledge management, knowledge retrieval, LLM grounding, LLM incident response, observability, postmortems, production AI, RAG AIOps, re-ranking, retrieval-augmented generation, root cause analysis, Runbooks, semantic search, SREA RAG-based AIOps framework can cut incident diagnosis time by grounding LLM reasoning in real runbooks, tickets and postmortems, improving root-cause accuracy while giving SREs source-backed answers they can trust ...
